Everything you need to delight guests
Core features in every plan. Start is read-only; Pro enables ordering, requests, payments, and transactions. Provider-fee and coming-soon items are marked.
Room-specific access opens a personalized guest portal with guest guide, WiFi access, online payments, and configured services. No app download required.
Digital menu with photos, descriptions, and order notifications to kitchen staff. Smart upsell suggestions at checkout help pair a drink with that pizza or add dessert to a dinner order, so hotels can test relevant add-ons and track basket value.
Guests can request towels, amenities, maintenance, late checkout, and more with one tap. Hotels configure their own service catalog.
Guests can book airport or city transfers directly from the portal with predefined destinations and pricing.
Offer spa treatments, tours, equipment rentals, and other bookable experiences directly from the guest portal. Configure capacity, operating hours, and deposits. Guests book, pay, and receive automatic reminders.
Real-time messaging between guests and reception with translation support.
Real-time operations dashboard for managing orders, requests, and guest communications.
Room status tracking, floor-wide operations, and cleaning staff coordination.
Collect guest details and required registration fields before arrival — streamline the front desk experience.
Build weekly schedules, assign shifts, and approve leave requests in one place. Publish the week and share the schedule with workers via a secure link. No logins, no extra apps.
Customize the guest portal with your logo, colors, and fonts. Live phone preview included.
24/7 intelligent assistant that answers guest questions about services, menu, WiFi, and more with hotel context and supported guest languages.
Automatically detect dissatisfied guests in live chat and get real-time alerts to resolve issues before they escalate.
Upload your paper menu as PDF or photo. AI extracts detected items and prices, then prepares translations for configured languages.
Translation workflow for menu and service content into configured languages for international guests.
View current and historical property statistics including orders, response times, and revenue.
Optional keyless-entry workflow via supported smart lock providers. Coming soon and scoped during setup.
Apaleo is the reference PMS integration. Other PMS connectors are scoped during onboarding after API access and posting requirements are confirmed.
Accept guest payments online with multi-currency support via Stripe Connect, with Tpay scoped for Polish deployments where enabled.
Optional identity verification where required by the market or hotel policy. Provider fees and availability depend on the configured verification mode.
Usage fee — Features marked with this badge connect to third-party providers. Small usage-based fees apply to cover provider costs.