A concierge that never sleeps, never forgets
AI answers guest questions about your hotel 24/7 — menu, WiFi, services, local tips — in the guest's language. Reduce repetitive questions to reception.
Key Benefits
24/7 availability
Guests get instant answers any time of day or night, even when reception is busy.
Multilingual by default
Responds in the guest's language automatically. No language barriers.
Hotel-specific knowledge
Trained on your hotel's menu, services, WiFi info, local recommendations, and policies.
How It Works
Guest asks a question
Through the guest portal, guests can ask anything about the hotel, menu, or local area.
AI responds instantly
The AI concierge provides accurate answers based on your hotel's data and services.
Guest gets what they need
Most common questions are answered instantly. For anything else, guests can use live chat with reception.
Frequently Asked Questions
Yes. The AI uses your menu, services, room information, WiFi credentials, and more as context for its responses.
Yes. The AI concierge is a separate widget from the guest-staff live chat. Guests can use both.
The AI will let the guest know it doesn't have that information. Guests can always reach reception via the live chat feature.
The AI uses your hotel's real data — menu, services, guide content. It only answers based on what you've configured in the system.
Yes. The AI automatically detects the guest's language and responds accordingly, supporting all major languages.
Give your guests an AI concierge
Instant answers to common questions, 24/7. Set up in minutes.