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Guests don't call room service. Now they don't have to.

Guestivo is a complete guest portal with room service, requests, AI concierge, live chat, and payments. Upload your menu as PDF, translate everything in one click, go live in hours. No app. No months of setup.

  • languages
    5+ & rising
  • guest interactions / mo
    2,000+
  • more room service orders
    +45%
AI-powered
H

Grand Plaza

Pokój 412

Dzień dobry

Odkryj

Zamów jedzenie

Czat na żywo

Usługi

Aktywności

Transfer

Późny wyjazd

WiFi

Przewodnik

Translations
Branding
Zero installs

Guest Portal

Room-specific access opens a personalized guest portal with guest guide, WiFi access, online payments, and all services. No app download required.

  • QR on arrival
  • Email invite
  • SMS link
  • Shared link
Learn more
AI-powered

AI Concierge

24/7 intelligent assistant that answers guest questions about services, menu, WiFi, and more, instantly and in their language.

  • 24 / 7
  • 5+ languages
  • Sentiment alerts
  • AI answers
Learn more
Room 212 · Anna K.
4 messages · 8:42 PM
Guest ordering

Room Service Orders

Digital menu with photos, descriptions, and instant order notifications to kitchen staff. Smart upsell suggestions at checkout pair a drink with that pizza or add dessert to a dinner order, lifting average order value and boosting hotel revenue with every basket.

  • Photo menu
  • One-tap reorder
  • Suggested upsells
  • Pay from phone
Learn more
Room service
Room 302 · Menu
Open
  • Caesar salad
    12
    Crisp romaine, parmesan, dressing
  • Margherita pizza
    14
    San Marzano, basil, mozzarella
  • Cappuccino
    5
    Single origin · oat option
0 items
0
Empty basket
menu.pdf
12 pages
Digital menu
5 langs
  • Caesar salad€12
  • Club sandwich€14
  • Tiramisu€7
42 items extracted · translated to EN, DE, FR, ES, IT
OCR + AI

AI Menu Import

Upload your paper menu as PDF or photo. AI extracts items, prices, and translates to multiple languages automatically.

  • PDF or photo
  • Items + prices
  • 5+ languages
  • Minutes, not hours
Learn more
Welcome
Room 204
Menu
Room 204
Tap to set PIN
Chat
Digital locksComing soon

The only key your guests will ever need.

When guests check in, a room key tile appears in their guest portal. They set a 6 digit PIN once, then unlock the door straight from their phone. No plastic cards, no lost keys, no trips to the front desk.

  • Major smart lock brands
  • Very secure
  • Issue or revoke instantly
  • Tied to reservation
Learn more

Inside Guestivo

Inside Guestivo Platform

See the features your guests and staff will use every day. Designed for simplicity and speed.

Live food order management dashboard

Plus everything else a modern hotel needs

Built-in workflows across operations, integrations and guest journeys. No add-ons, no surprise fees.

Digital keys

Soon

One API, any smart lock — Seam integration.

Live chat

Real-time guest ↔ reception, auto-translated.

Housekeeping

Room statuses, floor-wide ops, live to reception.

Analytics

Revenue, occupancy, service response times.

Workforce

Scheduling, shift templates, leave approvals.

Kitchen display

Touch Kanban for kitchen & bar staff.

Activity booking

Categories, resources, time-slot capacity.

Multilingual

Guest pages, menu and chat in 5+ languages.

Online check-in

Soon

Pre-arrival check-in with ID scan + OCR.

Upselling

Rule-based cross-sell on the guest menu.

PMS sync

Two-way integration with Apaleo and more.

Hotel transfer

Predefined destinations, prices, guest requests.

Service requests

Towels, iron, late checkout — one tap.

Hotel info hub

Guest guide (PDF or digital) + room Wi-Fi.

WhatsApp

Reach guests on the channel they already use.

How it works

From link to service in seconds

Streamlined for every property size. No app install, no training required.

  1. 1

    Create guest access

    Generate a unique link or QR code for each room at check-in or pre-arrival.

  2. 2

    Guest opens & orders

    Guests access services, room service, and requests instantly—no app.

  3. 3

    Staff manage in real time

    Operations teams track, fulfill, and update statuses from the dashboard.

Works with your existing processes. Start with one property and scale to your entire portfolio.

Launch

Go live in hours, not months

Three accelerators remove the setup work so your team can open the doors on day one.

  1. PDF to digital menu in minutes

    Upload your paper menu — AI reads every item, extracts prices, and translates automatically.

    PDFDigital menu
    2,000+ clicks saved
  2. One language in, five out

    Enter content once. Menu, services, promotions appear in all guest languages instantly.

    ENPLDEESFR
    5 languages
  3. Your brand, live preview

    Colors, logo, font, tile style — see exactly what guests see in a phone-shaped preview.

    Live preview

Pricing

Simple, scalable pricing

All features included. Choose your billing model.

rooms$0.00/month
Enable or disable Pro anytime

The Founders

Built by engineers, for hotels

Two engineers with one mission: free hotels from the chaos of scattered tools.

We're Maciej and Denis. Two engineers who spent the last decade building software for startups and global companies. Everywhere we looked in hospitality, we saw the same thing: brilliant hotels held back by clunky, disconnected tools. Guestivo is our answer. One calm place where guests request what they need, staff stop juggling a dozen tabs, and every interaction feels like the hotel designed it themselves.

Maciej

Maciej

Co-founder

Denis

Denis

Co-founder

Maciej and Denis at the Guestivo booth, World Hotel 2026

World Hotel 2026