Towels, iron, late checkout — one tap away
Guests request services directly from their portal. Staff gets instant notifications. Status updates flow in real-time.
Key Benefits
One-tap requests
Guests select from your configured service catalog. No phone call needed.
Real-time tracking
Both staff and guests see request status: pending, in progress, completed.
Fully configurable
Define your own services, descriptions, and availability. Hotels control the catalog.
How It Works
Guest selects a service
Browse the service catalog and tap to request — towels, iron, maintenance, late checkout.
Staff gets notified
Instant notification appears on the dashboard. Request is queued for fulfillment.
Status updates in real-time
Staff updates progress. Guests see it live on their portal.
Who It's For
Front Desk Staff
See all guest requests in one queue. No more sticky notes or forgotten phone calls.
Housekeeping Teams
Towel and amenity requests go directly to the right team. No intermediary needed.
Hotel Managers
Track response times and completion rates. Identify bottlenecks in service delivery.
Frequently Asked Questions
Anything — towels, pillows, iron, maintenance, late checkout, wake-up calls, and more. You define the catalog.
Yes. Each service can have its own availability hours and conditions.
Yes. Complete history with timestamps and status changes for every request.
Yes. Guests can include special instructions or comments when submitting a service request.
The activity queue prioritizes requests and shows them in order. Staff can also filter by type and status.
Requests appear instantly on the dashboard with real-time notifications. Staff can respond within seconds of submission.
Yes. Guests see when their request has been received, when it's being handled, and when it's complete.
Let guests request with one tap
Replace phone calls with instant digital requests. Staff sees everything in one place.