Guestivo for Spa Resorts
Built for properties where guests are on-site for days, want everything seamless, and where per-guest revenue depends on F&B and treatment uptake.
Who this is for
- Spa resorts and wellness hotels with 30-200 rooms
- Properties with significant F&B and treatment programs
- Operators with multi-night stays and high in-stay spend potential
- Resorts wanting to lift treatment booking density without staff overhead
Common challenges in this segment
Treatment bookings happen by phone or walk-in — capturing demand is lossy
Guests think about a massage at 16:00, decide they don't want to call, and don't book. A mobile portal with available slots captures that demand.
F&B is a significant revenue line but hard to maximise without daily friction
Spa guests want in-room dining when they're tired from treatments. Phone friction kills orders. Mobile menu lifts F&B per guest by 20-30%.
Dietary requirements get lost between front desk, restaurant, and spa cafe
Spa guests often have specific dietary needs (low-sodium, gluten-free, vegan). Capturing once and surfacing everywhere matters.
International wellness tourists with different cultural expectations
A Japanese or Israeli wellness tourist has different communication preferences than a German one. Auto-translation and multi-language portal handle this without dedicated staff.
How Guestivo fits
Activity and treatment booking through the portal
Guests browse available treatment slots and book from the guest portal. Bookings flow to the spa schedule. Capacity managed automatically.
Multi-context F&B ordering
Room service, pool bar, spa cafe — all from the same portal. Cart unified across contexts. Charges land on one folio.
Guest dietary profile persists across stays
Capture dietary requirements once. They show up on every F&B order, every restaurant reservation, every spa cafe visit.
8+ language guest experience
EN, PL, DE, ES, FR, IT, JA, ZH out of the box. Treatment menus, F&B menus, live chat — all auto-translated.
Pricing
From €3.50 per room per month. 80-room spa resort: around €280/month for the full platform. Treatment request flow and F&B portal included; spa scheduling lives in the PMS.
Frequently asked questions
Yes — through the activities module. Each treatment has duration, capacity, and assigned therapists. Guests book via the portal; the spa team sees the schedule in admin.
Yes — vegan, vegetarian, gluten-free, lactose-free, allergens. Guests filter the menu by their dietary profile.
Pre-arrival messaging includes a treatment-booking link so guests can book before arrival.
See Guestivo for your spa resort
15-minute demo focused on spa + F&B + multi-language flow. We'll show how spa resorts lift per-guest spend without growing the team.