Guestivo for Boutique Hotels

The complete guest experience platform built for properties of 5-80 rooms where the guest experience is the product.

Who this is for

  • Independent boutique hotels with 5-80 rooms
  • Properties where guest experience is the competitive differentiator
  • Hotels with a restaurant, bar, or kitchen serving F&B
  • Operators wanting enterprise-grade features without enterprise procurement
  • Properties tired of stitching together 5+ point solutions

Common challenges in this segment

Thin staffing on night and weekend shifts

Boutique hotels can't afford a second night-shift FTE — but guests still expect 24/7 response. AI concierge + cyfrowy klucz pick up 60-80% of off-hours interactions.

F&B revenue leakage to in-room call friction

Guests don't pick up the phone to call reception at 22:00. They order on UberEats instead. A QR-launched room service menu captures that revenue.

International guests with no shared language

A boutique can't staff multilingual reception. Built-in auto-translation across menu, live chat, and AI concierge solves it without hiring.

Housekeeping coordination chaos

Paper checklists and walkie-talkie status updates waste hours per week. Real-time room status on a phone fixes this for a fraction of the price.

How Guestivo fits

QR-launched guest portal

Every room has a QR code. Guests scan it and get room service, requests, chat, late checkout, transfer booking, hotel guide — all in their browser. No app install, no friction.

Built-in AI concierge

Handles guest questions in 8+ languages 24/7. Escalates to staff with full conversation context when needed.

Kitchen display system + room service

Orders flow from the QR menu directly to a touch-optimised kitchen display. No printed tickets, no lost orders, no calls to reception as middleman.

Housekeeping module with real-time status

Floor-level views, status history, instant reception visibility. Cleaning team works from a phone or tablet.

Per-room transparent pricing

From €3.50 per room per month. No setup fees, no per-feature surcharges. Optional Pro tier: 5% on guest GMV instead of higher flat fee.

Pricing

From €3.50 per room per month. 50-room hotel: around €175/month for the full platform. Optional Pro tier: 5% commission on guest GMV (room service, transfers, late checkout) instead of higher flat rate.

Frequently asked questions

No. Guestivo is a guest experience layer that sits on top of your PMS. We integrate with any PMS that exposes the required APIs, configured for your property during onboarding. Apaleo is our reference integration, currently in Apaleo Store certification (2026).

Yes — hotel logo, colours, custom domain. Guests see your brand, not Guestivo's.

Yes. The pricing scales linearly, so a 10-room property pays around €35/month for the full platform.

Days, self-serve. Most properties are live within a week of signup, often within 48 hours.

See Guestivo built for your boutique

10-minute demo. No credit card. We'll walk you through the parts of the platform that matter for your property size and service model.