Guestivo for KWHotel Users
KWHotel is the workhorse PMS for small and mid-sized Polish hotels — strong on Polish accounting, KSeF, JPK. What it doesn't have: a modern QR-launched guest portal, AI concierge, kitchen display. Guestivo adds those on top.
Who this is for
- Polish hotels and guesthouses already using KWHotel (desktop or Pro)
- Properties that want modern guest tech without leaving Polish-PMS accounting compliance
- KWHotel users with restaurant or kitchen wanting QR-launched F&B + kitchen display
- Hotels with international guests needing 8+ language portal + auto-translated chat
What KWHotel already does well
Polish accounting compliance
KWHotel handles JPK, KSeF, Polish VAT correctly. Guestivo doesn't touch this — KWHotel stays as the financial source of truth.
Mature Polish support
KWHotel's Polish-language support and decade-long market presence are real. Guestivo complements without replacing.
Wide integration with Polish channel managers
KWHotel connects to most Polish channel managers and booking engines. Keep your current distribution setup.
What Guestivo adds on top
QR-launched guest portal
What KWHotel doesn't have natively: a modern guest-facing app launched from a QR in the room. No install, 8+ languages, full guest journey.
F&B ordering + kitchen display system
If your KWHotel hotel has a restaurant, Guestivo's KDS replaces printed order tickets and call-to-reception room service.
AI concierge in 8+ languages
Handles guest questions in the languages your KWHotel reception doesn't cover. 24/7 coverage without a night shift.
Online check-in with ID OCR
Compliant with Polish meldunkowy requirements. Auto-extracts data from passport/dowód photo. Reduces front-desk check-in time significantly.
Integration
Guestivo integrates with KWHotel via its API (KWHotel Pro) or scheduled CSV (KWHotel Desktop), scoped during customer onboarding. KWHotel stays the financial source of truth — JPK, KSeF, VAT — while Guestivo delivers the guest-facing experience layer on top. Apaleo is our reference PMS integration (currently in Apaleo Store certification, 2026) and the same per-customer integration pattern applies for KWHotel.
Pricing
From 16 PLN per pokój per month for Guestivo, on top of your existing KWHotel subscription. A 20-room hotel pays around 320 PLN / month for the full Guestivo layer.
Frequently asked questions
No. KWHotel stays as the financial source of truth — JPK, KSeF, VAT all continue to work the way they do today. Guestivo just adds the guest-facing experience layer.
On KWHotel Pro we connect through the KWHotel API for reservation and registration sync. On KWHotel Desktop we use scheduled CSV exchange. Either way, the integration is configured for your specific property during your Guestivo onboarding.
Yes. Online check-in collects the data required for meldunkowy reporting, and the registration record flows back to KWHotel for compliance.
Yes. Guestivo is a Polish company; support and onboarding are available in Polish.
See Guestivo on top of KWHotel
10-minute demo focused on KWHotel + Guestivo together. Polish-language demo available on request.