Guestivo for Cloudbeds Users
Cloudbeds gives you PMS, channel manager, and booking engine in one tool. What's missing: the guest-facing experience layer with depth on F&B, AI concierge, and kitchen display. Guestivo fills that gap on top of your existing Cloudbeds setup.
Who this is for
- Hotels already running Cloudbeds for PMS + distribution
- Cloudbeds users with a restaurant or kitchen wanting a real F&B ordering loop
- Properties needing AI concierge that Cloudbeds doesn't ship in core product
- Cloudbeds users with international guests where guest messaging needs multilingual auto-translation
What Cloudbeds already does well
All-in-one PMS + channel manager + booking engine
Cloudbeds bundles distribution, PMS, and direct bookings well. That core operating layer remains valuable for independents and hostels. Guestivo doesn't compete with any of these.
Cloudbeds Payments
Solid payment infrastructure. Guestivo complements rather than replaces.
Mature support and community
Cloudbeds has strong customer support and a large community. Keep using both.
What Guestivo adds on top
True F&B ordering with built-in KDS
Cloudbeds doesn't have native F&B ordering or a kitchen display. Guestivo's QR-launched menu flows orders to a touch-optimised kitchen screen — unified workflow for restaurant + room service.
Multi-language AI concierge
8 supported content languages. Handles guest questions 24/7. Escalates to live staff with conversation context preserved.
Deep guest portal beyond simple messaging
Room service, service requests, live chat, late checkout, transfer booking, AI concierge, sentiment analysis — all in one QR-launched flow.
Workforce and housekeeping modules
Hotel-style housekeeping with real-time status and workforce scheduling — both deeper than Cloudbeds' built-in modules.
Integration
Guestivo does not present Cloudbeds as a prebuilt public connector today. Cloudbeds is a priority PMS connector because it exposes partner APIs: during onboarding we confirm API access, map reservation and folio requirements, and scope what should sync. Apaleo is the current reference PMS integration, and the same provider-neutral PMS architecture is intended to carry over to Cloudbeds.
Pricing
From €4 per room per month for Guestivo, on top of your existing Cloudbeds subscription. A 30-room hotel pays around €120 / month for the full Guestivo layer.
Frequently asked questions
No. Cloudbeds stays as your PMS + channel manager + booking engine. Guestivo adds the guest experience layer that Cloudbeds doesn't ship at full depth.
The Cloudbeds connector is scoped during onboarding. We confirm Cloudbeds API access, then define reservation sync, folio posting, and webhook events for your property. Apaleo remains the reference implementation until Cloudbeds is shipped as a repeatable connector.
Depends on what you need. Cloudbeds' guest features are functional but light. If you have F&B, want true KDS, need AI concierge, or have a multi-language guest mix, compare Guestivo against your current guest-service workload and ancillary goals.
Yes. Common entry point: deploy Guestivo for F&B + KDS in the restaurant first, then expand to the full guest portal once the team is comfortable.
See Guestivo on top of Cloudbeds
10-minute demo focused on Cloudbeds + Guestivo together. We'll show the integration and what gets added without changing how you currently use Cloudbeds.