Guestivo for Cloudbeds Users
Cloudbeds gives you PMS, channel manager, and booking engine in one tool. What's missing: the guest-facing experience layer with depth on F&B, AI concierge, and kitchen display. Guestivo fills that gap on top of your existing Cloudbeds setup.
Who this is for
- Hotels already running Cloudbeds for PMS + distribution
- Cloudbeds users with a restaurant or kitchen wanting a real F&B ordering loop
- Properties needing AI concierge that Cloudbeds doesn't ship in core product
- Cloudbeds users with international guests where guest messaging needs 8+ languages with auto-translation
What Cloudbeds already does well
All-in-one PMS + channel manager + booking engine
Cloudbeds bundles distribution, PMS, and direct bookings well. This pays back for independents and hostels. Guestivo doesn't compete with any of these.
Cloudbeds Payments
Solid payment infrastructure. Guestivo complements rather than replaces.
Mature support and community
Cloudbeds has strong customer support and a large community. Keep using both.
What Guestivo adds on top
True F&B ordering with built-in KDS
Cloudbeds doesn't have native F&B ordering or a kitchen display. Guestivo's QR-launched menu flows orders to a touch-optimised kitchen screen — unified workflow for restaurant + room service.
Multi-language AI concierge
8+ languages out of the box. Handles guest questions 24/7. Escalates to live staff with conversation context preserved.
Deep guest portal beyond simple messaging
Room service, service requests, live chat, late checkout, transfer booking, AI concierge, sentiment analysis — all in one QR-launched flow.
Workforce and housekeeping modules
Hotel-style housekeeping with real-time status and workforce scheduling — both deeper than Cloudbeds' built-in modules.
Integration
Guestivo integrates with Cloudbeds through the Cloudbeds API — reservation sync, folio posting, and webhook events — set up as part of customer onboarding. Cloudbeds exposes a partner API and we wire Guestivo to your specific Cloudbeds property during your deployment. Apaleo is our reference PMS integration (currently in Apaleo Store certification, 2026) and the same pattern applies for Cloudbeds.
Pricing
From €3.50 per room per month for Guestivo, on top of your existing Cloudbeds subscription. A 30-room hotel pays around €105 / month for the full Guestivo layer.
Frequently asked questions
No. Cloudbeds stays as your PMS + channel manager + booking engine. Guestivo adds the guest experience layer that Cloudbeds doesn't ship at full depth.
Reservation sync, folio posting, and webhook events through the Cloudbeds API, configured during your Guestivo onboarding. F&B and service charges placed through the guest portal flow back to the Cloudbeds folio so guests see one bill at checkout.
Depends on what you need. Cloudbeds' guest features are functional but light. If you have F&B, want true KDS, need AI concierge, or have a multi-language guest mix, Guestivo's depth pays back.
Yes. Common entry point: deploy Guestivo for F&B + KDS in the restaurant first, then expand to the full guest portal once the team is comfortable.
See Guestivo on top of Cloudbeds
10-minute demo focused on Cloudbeds + Guestivo together. We'll show the integration and what gets added without changing how you currently use Cloudbeds.