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Cookie Policy

Last updated: March 2026

Introduction

This Cookie Policy explains how Guestivo ('we', 'us', 'our') uses cookies and similar technologies on our website (guestivo.pl) and on the Guest Portal that hotel guests access via QR code. This policy covers both services.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and improve your experience.

How We Use Cookies

We use cookies to enhance website functionality, remember your preferences, and protect against spam through security features.

Cookies on the Guestivo Website (guestivo.pl)

Strictly Necessary Cookies

These cookies are essential for the website to function properly.

guestivo-consent
Stores your cookie consent preferences
Expiry: 1 year

Functional Cookies

These cookies enable enhanced functionality and security features.

cf_turnstile
Cloudflare, Inc. — CAPTCHA verification for form security
Expiry: Session

Preference Cookies

These cookies remember your choices and settings.

guestivo-language
Stores your language preference
Expiry: 1 year

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information about browsing behavior using pseudonymous identifiers.

_ga
Google Analytics (Google LLC) — distinguishes unique users
Expiry: 2 years
_ga_*
Google Analytics (Google LLC) — stores and counts page views
Expiry: 2 years
_clck
Microsoft Clarity (Microsoft Corporation) — unique user identifier for session analytics
Expiry: 1 year
_clsk
Microsoft Clarity (Microsoft Corporation) — connects page views into a single session
Expiry: 1 day
CLID
Microsoft Clarity (Microsoft Corporation) — identifies the first-time Clarity saw this user
Expiry: 1 year
MUID
Microsoft (Microsoft Corporation) — unique user identifier used across Microsoft services for analytics
Expiry: 13 months
ANONCHK
Microsoft Clarity (Microsoft Corporation) — indicates if MUID is transferred to ANID
Expiry: 10 minutes
MR
Microsoft (Microsoft Corporation) — used to collect information for analytics purposes
Expiry: 7 days
SM
Microsoft (Microsoft Corporation) — synchronizes the MUID across Microsoft domains
Expiry: Session

Cookies on the Guest Portal

When hotel guests access services via QR code (/g/...), the following cookies may be used. The Guest Portal does not use any marketing or advertising cookies.

Strictly Necessary Cookies

These cookies are essential for the Guest Portal to function.

i18nextLng
Stores your language preference for the guest portal
Expiry: 1 year
hotel-suite-theme-guest
Stores your light/dark theme preference
Expiry: Persistent

Analytics Cookies (Opt-in Only)

These cookies are only set if you explicitly consent via the analytics checkbox in the terms acceptance modal. They help us understand how guests use the portal through browsing session recordings, so we can improve the service. Data is processed by Microsoft Corporation (Microsoft Clarity).

_clck
Microsoft Clarity - unique user identifier for session analytics
Expiry: 1 year
_clsk
Microsoft Clarity - connects page views into a single session
Expiry: 1 day
CLID
Microsoft Clarity - identifies the first-time Clarity saw this user
Expiry: 1 year
MUID
Microsoft (Microsoft Corporation) — unique user identifier used across Microsoft services for analytics
Expiry: 13 months
ANONCHK
Microsoft Clarity - indicates if MUID is transferred to ANID (for ads, not used by Guestivo)
Expiry: 10 minutes
MR
Microsoft - used to collect information for analytics purposes
Expiry: 7 days
SM
Microsoft - used to synchronize the MUID across Microsoft domains
Expiry: Session

Managing Cookies

You can manage your cookie preferences at any time. On our website, click the 'Cookie Settings' link in the footer. On the Guest Portal, use the 'Cookie Settings' link at the bottom of the page. You can also delete cookies through your browser settings.

Contact Us

If you have any questions about our Cookie Policy, please contact us at support@guestivo.pl.