Guestivo vs RoomRaccoon
RoomRaccoon is one of the strongest all-in-one PMS-plus-channel-manager-plus-booking-engine bundles for small European hotels. Guestivo is a guest experience layer that sits beside an existing PMS. Different categories. Here's how they relate.
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Short verdict
RoomRaccoon wins for small European hotels (10-60 rooms) needing PMS + channel manager + booking engine + payments in one tool. Guestivo wins as the in-stay guest experience layer — F&B, AI concierge, KDS, online check-in — beside an existing PMS, with connector scope confirmed during onboarding. Many small hotels run both: RoomRaccoon for PMS+distribution, Guestivo for guest experience.
Who chooses Guestivo
- Small hotels (5-80 rooms) wanting modern guest experience
- Properties with F&B, restaurant, room service
- Hotels needing AI concierge + KDS + housekeeping in one tool
- Operators with existing PMS who want a guest layer on top
Who chooses RoomRaccoon
- Small European hotels (10-60 rooms) wanting all-in-one PMS bundle
- B&Bs and guesthouses without significant F&B
- Properties without existing PMS
- Operators preferring single-vendor simplicity over best-of-breed
Core scope
| Guestivo | RoomRaccoon | |
|---|---|---|
| Full PMS replacement | ||
| Channel manager included | ||
| Booking engine for direct bookings | ||
| Payment processing | Stripe Connect | RoomRaccoon Pay |
| QR-launched guest portal (no install) | Limited | |
| Built-in F&B ordering + KDS | ||
| Multilingual AI concierge | Limited messaging | |
| Online check-in with optional ID verification | ||
| Hotel-style housekeeping module | Basic | |
| Workforce scheduling |
Pricing
| Guestivo | RoomRaccoon | |
|---|---|---|
| Pricing transparency | Public, per room | Tier-based, per property |
| Starting price | From €4 / room / month | Plan-specific pricing; verify current package |
| Free trial | Yes | Trial available |
Best-fit segment
| Guestivo | RoomRaccoon | |
|---|---|---|
| Small hotel with F&B | Strong fit (as layer) | Adequate |
| B&B / guesthouse without F&B | Works | Strong fit |
| Property without PMS | Needs PMS partner | Strong fit (all-in-one) |
| Property with existing PMS | Adds guest layer | Would replace PMS |
Pricing note
RoomRaccoon publishes tier pricing starting around €90-€130 per property per month. Guestivo charges per room with most features in base tier.
Frequently asked questions
Potentially, after scoping. RoomRaccoon runs the PMS, channel manager, and booking engine; Guestivo runs the guest experience layer on top. During onboarding we confirm whether API access is available and then scope what should sync. Apaleo is the current reference PMS integration.
For B&Bs without F&B and without existing PMS — yes, the bundled approach is simpler. With F&B or existing PMS — Guestivo's specialised approach wins.
Real F&B ordering with KDS, Multilingual AI concierge, housekeeping module, workforce scheduling, and optional Seam-supported lock integration where enabled.
See Guestivo in action
10-minute demo. No credit card. We will walk you through the parts of the platform that matter for your hotel.
Sources
Written by
Denis Wasilew
Co-founder
Co-founder of Guestivo. Building scalable solutions that empower hotels to deliver outstanding digital guest experiences.
Published: May 17, 2026