Guestivo vs RoomRaccoon
RoomRaccoon is one of the strongest all-in-one PMS-plus-channel-manager-plus-booking-engine bundles for small European hotels. Guestivo is a guest experience layer that sits on top of any PMS. Different categories. Here's how they relate.
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Short verdict
RoomRaccoon wins for small European hotels (10-60 rooms) needing PMS + channel manager + booking engine + payments in one tool. Guestivo wins as the in-stay guest experience layer — F&B, AI concierge, KDS, online check-in — sitting on top of any PMS including RoomRaccoon. Many small hotels run both: RoomRaccoon for PMS+distribution, Guestivo for guest experience.
Who chooses Guestivo
- Small hotels (5-80 rooms) wanting modern guest experience
- Properties with F&B, restaurant, room service
- Hotels needing AI concierge + KDS + housekeeping in one tool
- Operators with existing PMS who want a guest layer on top
Who chooses RoomRaccoon
- Small European hotels (10-60 rooms) wanting all-in-one PMS bundle
- B&Bs and guesthouses without significant F&B
- Properties without existing PMS
- Operators preferring single-vendor simplicity over best-of-breed
Core scope
| Guestivo | RoomRaccoon | |
|---|---|---|
| Full PMS replacement | ||
| Channel manager included | ||
| Booking engine for direct bookings | ||
| Payment processing | Stripe Connect | RoomRaccoon Pay |
| QR-launched guest portal (no install) | Limited | |
| Built-in F&B ordering + KDS | ||
| AI concierge in 8+ languages | Limited messaging | |
| Online check-in with ID OCR | ||
| Hotel-style housekeeping module | Basic | |
| Workforce scheduling |
Pricing
| Guestivo | RoomRaccoon | |
|---|---|---|
| Pricing transparency | Public, per room | Tier-based, per property |
| Starting price | From €3.50 / room / month | From ~€90-€130 / month tier base |
| Free trial | Yes | Trial available |
Best-fit segment
| Guestivo | RoomRaccoon | |
|---|---|---|
| Small hotel with F&B | Strong fit (as layer) | Adequate |
| B&B / guesthouse without F&B | Works | Strong fit |
| Property without PMS | Needs PMS partner | Strong fit (all-in-one) |
| Property with existing PMS | Adds guest layer | Would replace PMS |
Pricing note
RoomRaccoon publishes tier pricing starting around €90-€130 per property per month. Guestivo charges per room with most features in base tier.
Frequently asked questions
Yes. RoomRaccoon runs the PMS, channel manager, and booking engine; Guestivo runs the guest experience layer on top. We integrate with RoomRaccoon through its API, scoped for your property during onboarding. Apaleo is our reference PMS integration (currently in Apaleo Store certification, 2026) and the same per-customer pattern applies for RoomRaccoon.
For B&Bs without F&B and without existing PMS — yes, the bundled approach is simpler. With F&B or existing PMS — Guestivo's specialised approach wins.
Real F&B ordering with KDS, AI concierge in 8+ languages, deep housekeeping module, workforce scheduling, universal lock integration via Seam.
See Guestivo in action
10-minute demo. No credit card. We will walk you through the parts of the platform that matter for your hotel.
Sources
Written by
Denis Wasilew
Co-founder
Co-founder of Guestivo. Building scalable solutions that empower hotels to deliver outstanding digital guest experiences.
Published: May 17, 2026