Hotel Technology

Hotel Technology

Hotel tech stack analysis, integration patterns, and product deep-dives.

5 articles

Hotel guest on Mediterranean terrace scanning a small QR card with phone at golden hour
Hotel Technology

Guest Portal vs. Hotel App: Why Guests Won't Download

Why hotel app download rates sit at 2-5% for independent properties. When apps make sense, when a browser portal wins, and how to choose the right approach.

Denis Wasilew
6 min read
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Couple in white robes browsing digital room-service menu while waiter sets breakfast tray in boutique hotel suite
Hotel Technology

How to Replace Paper Menus with Digital Room Service

47% of guests would order room service more often if they could do it digitally. A practical guide to hotel menu digitization: from PDF to working orders.

Denis Wasilew
7 min read
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